Parkside Apartments

Basic Terms & Common sense disclaimer:
Please note this is for basic informative purposes only and does not constitute our full terms and conditions nor should the content be taken as so. For more information on staying with us or reserving, please contact us directly.
In Addition: Management reserves the right to alter pricing and information at any time without prior notice. You are welcome to check accuracy at the time of reserving.
Note: Variances can be agreed on but only by arrangement with Parkside Apartments in writing.
The client agree that regardless of your length of stay there is no tenancy or other rights created under any Landlord or Tenant laws and there are no such laws that apply to your stay.  We grant you a license to stay in our apartments and you agree that we may terminate the license at any time without giving you a reason.
Credit card details must be supplied to secure the booking. All amounts quoted in Australian dollars.
Supplying Credit Card constitutes the clients acceptance of our Terms and Conditions.
Credit Rejection:  In the event that your credit card is rejected, we will send you an email notifying you of this occurrence and cancel the booking. Parkside Apartments is unable to guarantee your reservation when this occurs. A cancellation charge could apply.No split bills for single apartment bookings.
Cheque payments: Payments made by cheque will attract a processing fee.
A fee will also be charged for any cheques returned by our bank as un presentable.
Posting of paper invoices is available but discouraged for environmental reasons, and if requested will attract a $5.00 surcharge per invoice within Australia and $15.00 for international mail.
Booking Arrangements: The person effecting a booking shall be deemed to have accepted the booking conditions on behalf of all persons named in the booking.The person making the booking must be 18 years of age or older.
Serviced rate: All apartments have a washing machine, dryer, fully equipped kitchen, oven, cook tops, extractor, fridge-freezer and microwave.
The base price includes one complimentary apartment clean every 8 days (except weekends and public holidays)
Furnished Rate: A change of linen and towels provided every 8 days

Cleaning, Clean bed linen and towels are provided, and the apartment will be thoroughly cleaned prior to your arrival. For stays of longer than 7 days, the apartment will be cleaned and linens changed in mid-stay though no personal cleaning such as washing dishes, laundry, etc. will be done. More frequent cleaning can be arranged at the renter’s expense.Additional cleaning charges of not less than $150.00 may be assessed against the security deposit if the apartment is left in a unacceptable condition  at the end of the rental period

Rates are subject to change without notice. Where a booking has been confirmed by receipt of a deposit, the rate quoted will be honoured.
Power and Gas: Up to $20* per week is included, excess power and gas WILL be charged to the guest
Balance of the rental: amount must be received in full7 days prior to occupancy. If the balance due is not paid by the day prior to check in, the amount due will be processed against the credit card provided.
If payment is not received by the day prior to check-in the owner has the right to cancel the booking and attempt to re-let the apartment with no refund of deposit. Parkside Apartments reserves the right to pre-authorise credit cards prior to arrival.
When confirmed reservations are cancelled: by the client within 7 days of check-in; or when guests fail to arrive cancellation charges of up to one week’s rent will apply. A cancellation fee of AU$30.00 plus any card, bank fees and government charges will be charged to any cancellation by the guest.
Peak Periods / Special events Deposits: 50% deposit is required at the time of booking which in NOT refundable, with the balance payable 7 days prior to arrival.
No split bills for single bookings.
NO REFUNDS given during PEAK PERIODS. There will be NO REFUNDS given after check-in.
If accommodation is booked under a longer term or Promotional tariff, and the apartment is vacated before reaching the minimum number of nights applicable to that tariff, charges will be adjusted to the tariff appropriate to the actual length of stay.
Deposits are not refundable but transferable to towards a future stay.
In the unlikely event that Parkside Apartments cancels a booking:
Parkside Apartments will make every effort to ensure the property is available as booked. However Parkside Apartments reserve the right to make alterations to bookings due to unforeseen circumstances.
In unforeseen circumstances Parkside Apartments also reserves the right to cancel a booking within 14 days, refunding all moneys to the Guest. In this event, Parkside Apartments will not be responsible for any costs incurred by the prospective guest. If such an event arises where Parkside Apartments cannot provide the accommodation booked and is unable to provide alternative accommodation the limit of liability of Parkside Apartments will not exceed the cost to deposit paid to Parkside Apartments for that unfulfilled booking
To maintain a good standard: for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions: Refusal of Entry Disclaimer: This disclaimer is intended only to protect our staff and customers – we are a relaxed and friendly place and as a result we do not tolerate abusive people. Management and staff absolutely reserves the right to refuse patronage to any person or group at it’s discretion regardless of whether accommodation has been paid for or reserved ahead of time including but not limited to, drunken, intoxicated or disorderly or aggressive or abusive persons in the interests of protecting our staff and customers. If a person has paid ahead but forfeits the right to use the accommodation through offensive behaviour language gesture or other inappropriate engagement that person and or any member of their party are not entitled to any refund for the reservation. If you do not agree to these conditions you should not make a reservation with us. The reservation and holding of accommodation at a clients request to be a payable service in and of itself, if they then forfeit right to entry through bad language, abusive behaviour it is inappropriate that Parkside Apartments should be out of pocket for refusing entry for such behaviour, in the interests of it’s staff and guests.
Number of Guests: should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email.  Fees will apply for excess guests not agreed with the owners in advance.
If a property is reported to be overloaded the tenants will be asked to vacate with no refund made.
Children’s Prices: In most cases, children’s prices for accommodation featured on our website refer to children occupying the same room with at least two adults and using existing bedding. Additional charges will apply if extra beds or linen (including roll-aways, sofa beds) are required. Prices for any other combination of children and adults should be obtained at the time of booking
Parties and Functions: Parkside Apartments has a strict policy on parties. There are to be no gatherings in any of our apartments with out the consent of the Operations Manager. Any excessive noise or parties and guest shall be asked to vacate the premises and shall forfeit all monies paid for accommodation and security deposit. Management reserves the right to evict at anytime, anyone in breach of this policy.
NO SMOKING PERMITTED Parkside Apartments is a non-smoking establishment, that includes the car park, guest rooms, hallways.
Damage, Breakages, Theft and Loss are the tenants’ responsibility during their stay. The client agrees to pay us for any loss or damage to the apartment or equipment in the apartment during period of use.
Check-in time:     2.00pm
Departure time:  10.00am by the latest
The client agrees departure after 10.00am may incur additional room charges
On departure, the property should be left in a similar state to its condition on arrival.
Keys:  Guests will be charged $110.00 for each set of keys not returned at checkout and $160.00 for any remotes not returned.
A cleaning fee will be imposed: when a serviced apartment is left in an unclean state and with rubbish left behind. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning/deodorising requirements.
Pets are NOT allowed
Loss You agree any monies or other valuables, goods or vehicles that you brought in or on to the property, grounds or car park remain your responsibility and Parkside Apartments is not responsible for their safekeeping.
Email: The client agrees to receive commercial electronic messages from us in the future unless you advise us otherwise in writing.
Privacy:  We adhere to the National Privacy Principles relating to the collection of personal information.  Information collected from you on this registration card is required either to meet the requirements of State legislation regarding the maintenance of a guest register, for fire safety reasons, for billing purposes and to market our services to you.  If you do not provide us with this information, we may be unable to provide you with accommodation.  We will make this information available to third parties who assist us provide services to you, where required by law or to enforce our collection of amounts owing by you.  You must advise us if any details on this registration card are incorrect.  Personal information collected during your stay will be retained for the length of time necessary to comply with taxation and accounting requirements (usually seven years).  You may request access to personal information we hold about you.  We may recover our costs of providing this access to you.  A charge will be levied if a copy of this paper Booking Confirmation is required after six months of your departure.  Copies (other than electronic data) are generally not available after two years.  We will not knowingly permit any misuse of this data.  We will adhere to our Industry Association standards for use of any personal information.